Privacy policy

NIKS AURA (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, place orders, or contact us. We comply with the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable Indian laws.

We collect:

• Name, email address, phone/WhatsApp number.

• Shipping and billing address.

• Order details (products, preferences).

• Automatically collected information: IP address, browser type, pages visited (via cookies for site functionality and improvement).

• Any information you provide in support queries, reviews, or forms.

We collect only the data necessary to serve you.

Your data is used for:

• Processing orders and Pan India delivery.

• Providing customer support and order updates.

• Enhancing our website and services.

• Sending promotional messages (only with your consent).

We obtain consent where required under DPDPA (e.g., for marketing). Consent is voluntary, informed, and specific. You may withdraw it at any time by emailing us or unsubscribing — withdrawal does not affect prior lawful processing.

We share data only when necessary:

• With shipping/logistics partners for delivery.

• With payment processors (we do not store full card details).

• With service providers (e.g., analytics) under strict confidentiality agreements.

• If required by law.

We do not sell your personal data.

• Data is protected with encryption, access controls, and other reasonable security measures.

• Retained only as long as needed for the purpose or as required by law (e.g., order records for 5–7 years).

• In the event of a data breach, we will notify affected users and authorities as mandated.

You have the right to:

• Access, correct, or request erasure of your data.

• Withdraw consent.

• Lodge a grievance.

Contact our Grievance Officer to exercise these rights.

Name: Nikita (Owner)

Email: info.niksaura@gmail.com

Phone/WhatsApp: +91 79-77943078

We acknowledge grievances within 48 hours and aim to resolve them promptly (target: within 1 month, in line with e-commerce guidelines).

We use cookies for essential functions, analytics, and personalized experience. You can manage or disable them via your browser settings.

Our services are open to everyone. For minors, we encourage parental/guardian involvement in purchases and data sharing.

This Policy may be updated from time to time — please check back here.

For any questions: Email info.niksaura@gmail.com or WhatsApp +91 79-77943078 (Mon–Sat, 11 AM–7 PM IST).

By using our website or services, you consent to this Privacy Policy.